Where is the next generation of FM talent coming from and why are so many businesses still struggling to attract the right people? In this episode of The Penguin Podcast, we speak with Michelle Connolly, co-founder of 300 North, one of the most respected recruitment agencies in the FM space. Michelle shares her journey from software into FM, and what she’s learned about leadership, culture, and clarity after more than a decade building a people-first business. This is a candid and insightful look at the real issues behind the talent shortage and what forward-thinking organisations are doing to stay ahead.